Unable to activate (can’t access test.png file)

  • After testing on my local server and it did well, today I’m trying to activate the plugin on staging server but it return error that unable to access the test.png follow below error message
    Testing file?mywebsitedotcom/wp-content/plugins/images-to-webp/tests/test.png?is not accessible, but returns HTTP response code?404. Contact your hosting provider or developer.

    Please suggest on this.

Viewing 1 replies (of 1 total)
  • Plugin Author kubiq

    (@kubiq)

    Hello,

    plugin detects that it can not access that file and it can be anything… some overwhelmed security rules, wrong routing, misconfiguration of something, weird WP installation structure, corrupted or missing files, and many other possibilities…

    So as it says, you would need to contact your hosting provider or your developer, because according to the forum rules I can not ask you for access to your website, and trying to debug this just by giving you instructions to test various things would take a crazy lot of time.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.