Unable to Activate

  • Resolved Sleepyday

    (@sleepyday)


    4 years ago

    Hi there. Following up on a thread I raised a couple of weeks ago. didn’t have time to follow up but am now revisiting. When trying to activate the plugin I get an error as follows:

    WordPress database error: [Unknown collation: ‘wp_’]
    CREATE TABLE wp_strong_views ( id mediumint(9) NOT NULL AUTO_INCREMENT, name varchar(100) NOT NULL, value text NOT NULL, PRIMARY KEY (id) ) DEFAULT CHARACTER SET utf8mb4 COLLATE wp_

    An error occurred: The plugin has been deactivated.

    Unknown collation: ‘wp_’

    Looking at the code it seems that the issue relates specifically to the last three characters of the code: wp_ – it seems to be truncated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Razvan Aldea

    (@raldea89)

    Hello @sleepyday ,

    Seems like the problems comes from $wpdb->get_charset_collate(), which is part of the WP core, that gives the DEFAULT CHARACTER SET utf8mb4 COLLATE wp_ part of the code you sent us. It shouldn’t be that, so in this case could you please give more details about your installation so that the investigation could go further and find if the culprit is the Strong Testimonials plugin or not? WordPress version, PHP info, Database info, is it a multi-site installation ?

    Thank you,
    Razvan

    Thread Starter Sleepyday

    (@sleepyday)

    Thanks Razvan. I have contacted my host support team who identified a wp-config issue with the site. The plugin has now been activated so we can close this issue. Thanks again.

Viewing 2 replies - 1 through 2 (of 2 total)
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