Unable to access WordPress Dashboard

  • Resolved Rahul Ratnakar

    (@rahulratnakar)


    6 years, 3 months ago

    Hello there,
    Long story short, my website causing some errors, so I deactivate all the plugins from the WordPress dashboard. After an hour later when I try to log in. I am unable to do it. It shows an Error.

    Due to some reason, I am unable to use “Forget Password link”. So, I made another admin log in credential via “phpmyadmin”.
    Here is the article that assists me to create another user login:
    https://in.godaddy.com/help/create-a-new-wordpress-admin-user-in-the-database-27023

    When I have done and logged in with my new login credential. It displays an error. Here is the image of the error.

    https://prntscr.com/lwwchq

    I hope you understand my issue.
    Thanks in advance for any help you can offer.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Mel Choyce-Dwan

    (@melchoyce)

    Due to some reason, I am unable to use “Forget Password link”.

    What happens when you try to use it? I was just able to send a password reset link for the username “admin” — please check your email and see if you received anything.

    Thread Starter Rahul Ratnakar

    (@rahulratnakar)

    Actually, I forget to change the email setting when I am using a third party mail service.

    The problem was “Remote Email Server”

    In setting, the default setting was “Local…”

    I change to Remote and now it works fine. Even I got an email sent by you.

    Thanks for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
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