Unable to access setting

  • Resolved midnightroses

    (@midnightroses)


    2 years, 4 months ago

    I have update my wordpress to 6.1 and it causes my site to crash and recently able to recover it back and am starting to set up several required plugin that we used previously. This plugin is one of it. We are success in installing and activate it and set things up but after few hours not sure why but when we try to access the setting. It will state “There has been a critical error on this website. Please check your site admin email inbox for instruction”

    Kindly assist us on the issue

Viewing 1 replies (of 1 total)
  • Plugin Author robertabela

    (@robert681)

    Hello @midnightroses

    Thank you for using our plugin. I am sorry to read about your issue.

    When this happens WordPress sends an email to the administrator with some logs. We will need to see those logs to be able to understand what the issue is.

    Can you please share the error and logs from the email? If they are of sensitive nature, send them to us over email at [email protected] and please make reference to this forum thread in the email.

    Looking forward to hearing from you.

Viewing 1 replies (of 1 total)
  • The topic ‘Unable to access setting’ is closed to new replies.