Unable to access one of the subsites Index of/ error

Hello, I need URGENT HELP

I have eleven2 as hosting company and I must say their support sucks big time! Godaddy’s is premium to me now…

Anyways I contacted them with a simple question:

I have a multisite network set no to subdomain creation but directory. So my site is

https://borderlessguides.com/ and I had created https://borderlessguides.com/ecuador

I wanted to know how to create a subdomain in their cpanel and redirect it to https://borderlessguides.com/ecuador

I know you might be thinking why didn’t you use subdomain creation but believe me. I have my reasons… anywho

They asked for my WP credentials which I stupidly gave away just like that and screw it all up… They erase my subsite “ecuador”

So now I had to create it again but I still can’t access I get one of those weird pages that you get when something is wrong with your .htaccess file.. So I went it and saw they had also changed it. Now I created a new ht with the info on wp multisite settings but it still won’t work

Help please! can someone take a look?

Mauricio