Unable to access my site after plugin update

  • Resolved kitem1

    (@kitem1)


    8 years, 6 months ago

    I love the Stripe Commerce plugin and have used it for 8 months or so without any issues. I just updated your Stripe Commerce plugin to version 1.08 (I think I had v1.06 installed before update). I am running WordPress v4.6.1 and when the Stripe plugin is active, I can no longer access my website (not even the WP admin panel). I used FTP to remove the Plugin and everything is fine (meaning, I can access the website without issues). The plugin indicates that it hasn’t been tested with my version (4.6.1) of WordPress. I’m wondering if there is a compatibility issue with Stripe 1.08 and WP 4.6.1?

    If the versions should work together, any ideas/recommendations on troubleshooting this would be appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author syednazrulhassan

    (@nazrulhassanmca)

    kitem1,

    Sorry to hear that,

    I Usually work during US hours so when i reach office tomorrow i would check it out and let you know how it goes

    Thank you
    Nazrul

    Thread Starter kitem1

    (@kitem1)

    Thanks Nazrul.

    Thread Starter kitem1

    (@kitem1)

    Hi, I rolled back an Update to the Flatsome theme and I don’t have any issues seeing or getting into my website. So, it seems like some interaction with Flatsome. I will contact the author.

    However, when I try to activate the Stripe Commerce v1.08 plugin, activation fails and I receive the following error:
    Parse error: syntax error, unexpected T_STRING in /home8/public_html/bnwstore/wp-content/plugins/stripe-woocommerce-addon/stripe-woocommerce-addon.php on line 75

    Plugin Author syednazrulhassan

    (@nazrulhassanmca)

    Please delete the plugin and reinstall from repository i just tested it out on word press 4.6.1 nd woo commerce 2.6.4 and stripe woo commerce addon 1.0.8 and it seems to work fine

    Please delete the Current stripe woo commerce addon plugin and install fresh code from repository

Viewing 4 replies - 1 through 4 (of 4 total)
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