Unable to access images in stories

@aryaayraarya Hi there, thank you for your detailed report. We’ll be happy to assist.

Who is your hosting provider?

Could you please check for any browser console errors?

@luckynasan Thanks for your prompt response. We’re hosted on WPEngine but we serve images from Amazon S3.

Here’s image to console errors.

Look forward to your help.

Hi there. Some of the fonts I select in the plugin do not render in the frontend, could you please also help me with that.

Thanks ??

Looking at your console errors, you need to set an Access-Control-Allow-Origin header on your S3 bucket. Access-Control-Allow-Origin: * should be fine.

Please refer to the S3 docs at https://docs.aws.amazon.com/AmazonS3/latest/userguide/cors.html on how to do this.

As for your fonts, could you please share the story URL and say which font doesn’t render es expected? A screenshot of the editor vs the frontend would be helpful.

Thanks!

@aryaayraarya Checking in here –?are you still having issues with fonts? If so, can you please share the affected story URL and which font isn’t rendering as expected so we can take a look? Thank you!

Yes! The font issue still persists.

Here’s the story URL: https://coingape.com/web-stories/binance-listed-defi-protocol-dego-finance-hacked/

Image of the actual font used in the story. I had used the font ‘Red Rose’ bold.

You appear to be using some plugin/theme/code that changes links to be “nofollow”.

This code breaks the loading of the Google Fonts.

Here’s how the font is loaded on your story:

This is supposed to be rel="stylesheet", not rel="nofollow".

This is definitely not added by the Web Stories plugin.

Remove that offending plugin/theme/code and this will work again as intended.

The text in the stories is not rendering properly on some devices. Here’s image for reference.

Here’s link to actual story.

Could you please help.

@aryaayraarya Since this is different from your previously reported issues, can you please open a new topic about this? We’re happy to take a look.

I’ll close this topic out since the other issues that you reported have been addressed.