unable to access back end of site since 3.8.3 auto upgrade

  • Resolved lcooper2014

    (@lcooper2014)


    10 years, 7 months ago

    I received an email notification like many others that my wordpress site automatically upgraded to 3.8.3.

    I am unable to access the back end of my site now. When I try to access my dashboard I following error message I get referred to this page:

    https://musicandspirits.com/wp-admin/upgrade.php?_wp_http_referer=%2Fwp-admin%2F

    And I get teh following error message:

    Fatal error: Cannot redeclare install_wtwp() (previously declared in D:\Hosting\11261898\html\musicandspirits\wp-content\install.php:36) in D:\Hosting\11261898\html\musicandspirits\wp-content\install.php on line 93

    I have tried renaming all plugins and themes by adding -disabled to the end of the folders as well as the themes as someone suggested. However, I am unable to rename the folder of my current theme since it is in use.

    I am pretty freaked out. I am not a coder and my website is critical to my small business and requires regular updates.

    can someone please HELP?

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  • I am also having the exact same problem. Our site got automatically upgraded yesterday and now I can’t get to the back end dashboard. I can see the site as it was yesterday but need to do more posts to update. Help!

    Thread Starter lcooper2014

    (@lcooper2014)

    I called my web hosting service (GoDaddy) and they were able to fix the problem for me. Something got corrupted in the auto install. I am back up and running again.

Viewing 2 replies - 1 through 2 (of 2 total)
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