Unable to accept new terms of use

  • Resolved Gaieus

    (@gaieus)


    6 years, 5 months ago

    Hello,

    I manage about half a dozen websites and as there are the new terms of use, a banner appears when I go to my Wordfence dashboard.

    My problem is that though I keep clicking on the “Review” button, nothing happens. Not ony any of the sites.

    The server is Apache, WordPress is up-to-date, tried with all plugins (but Wordfence) deactivated – nothing.

    Some sites go through Cloudflare but this happens with sites that don’t, too.

    Could anyone help?

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  • @gaieus I had the exact same issue. I had to completely log out of the WordPress dashboard for each domain. When I logged back in, I could then accept the license after clicking the “Review” button.

    Hello @gaieus,

    I wanted to follow up and determine if the solution suggested by @succotash of logging out and back into your site resolved the issue and the [Review] button is now available for you to select and continue on the site.

    Another option if the issue persists is to download the Wordfence Assistant allowing you to delete the Wordfence data and essentially bring the Wordfence plugin to a “fresh install” status.

    Let us know if additional troubleshooting is required.

    Thanks,
    Steve

Viewing 2 replies - 1 through 2 (of 2 total)
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