Hi @saman27
Is it possible that the slider was placed in your site’s head tag? You can check it if you right-click on the page and select “View page source” then search for `</head>’ and see if it’s above the slider’s code. (Which you can find quickly by looking for “n2-ss-align”)
If the slider would be above the `</head>’ please move it below in your theme’s php file.
The loading icon can be there if there is some kind of JavaScript error (which you can check like this: https://smartslider3.helpscoutdocs.com/article/318-chrome ) or if you would accidentally use the same slider more than once on the same page. (Although the PHP publishing method makes this almost impossible.)
If your site is live and you are not sure how to check the page source or the JavaScript errors, please share a link with me. You can do this privately by sending an e-mail to [email protected], just please refer to this topic.
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This reply was modified 8 years, 1 month ago by
Ramona.