UM: Visitors can register but UM won’t let them log in
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NSFW
NOTICE: The site I’m working on is an adult content site. DO NOT VISIT IF YOU ARE THE TYPE TO BE OFFENDED.
Originally it seemed the issue I am having was a problem only for mobile devices but it also affects standard computers. Visitors to the site can register, but after registering they are brought to the login page where they are asked to enter their username and password. Submitting this info returns the error message “ERROR: Invalid Username. Lost your password?” Furthermore, the new registration is not showing up in the UM dashboard.
This is a new wrinkle since changing my theme to Twenty Fifteen. Prior to that, the theme I was using was Illdy by Colorlib, and visitors could register successfully; their username, password, role, etc. would show up in the UM dashboard. But when they went to login the plugin returned an error message saying their password was incorrect. I tried it myself and I know I was entering the proper username and password, but the plugin wouldn’t let me past the login page.
I have done the usual first steps to locate the problem. I have tried 3 themes: Illdy, Twenty Seventeen, and now Twenty Fifteen. I have disabled all other plugins. And instead of getting better or finding answers, the problem keeps getting worse. Oh, and if I disable UM there is no login or registration form that comes up on the public end (thankfully I can still log into the WP-admin area).
Does anyone know what the hell is going on or how to fix this? I can’t even begin to test things like the UM profile form or the user role restrictions until users can get past the login. Thank you in advance.
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This topic was modified 6 years, 4 months ago by
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This topic was modified 6 years, 3 months ago by
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The page I need help with: [log in to see the link]
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This topic was modified 6 years, 4 months ago by
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OK. Most recent version is installed. I am now using the Twenty Seventeen theme. The problem I outlined above still exists; registered members cannot log into the site.
As well, UM forms are not showing up on their respective pages. I have followed to the letter the directions provided by UM on how to insert the short codes, but they do not appear. I can only test this in edit mode because I cannot log into the site.
Also, how long does it take for a deleted member to be purged from the system? I deleted a test account and tries to create a new one, but it wouldn’t let me, saying that the email address was already in use.
This is a total mess, and I am doing all sorts of work and getting nowhere.
Here’s the install info:
### Begin Install Info ### ## Please include this information when posting support requests ## --- Site Info --- Site URL: https://8plusclub.net Home URL: https://8plusclub.net Multisite: No --- Hosting Provider --- Host: DBH: i8pl41563635948.db.41563635.346.hostedresource.net:3313, SRV: 8plusclub.net --- User Browser --- Platform: Windows Browser Name: Chrome Browser Version: 49.0.2623.112 User Agent String: Mozilla/5.0 (Windows NT 5.1) App leWebKit/537.36 (KHTML, like Gec ko) Chrome/49.0.2623.112 Safari/ 537.36 ---- Current User Details -- Role: administrator, um_admin --- WordPress Configurations --- Version: 4.9.7 Language: en_US Permalink Structure: /%author%/ Active Theme: Twenty Seventeen 1.6 Page On Front: The 8-Plus Fraternity (#746) Page For Posts: (#) ABSPATH: /home/content/a2pewpnaspod05_data01/35/41563635/html/ All Posts/Pages: 3 WP Remote Post: wp_remote_post() works WP_DEBUG: Disabled WP Table Prefix: Length: 14, Status: Acceptable Memory Limit: 40MB --- UM Configurations --- Version: 2.0.21 Upgraded From: None Current URL Method: SERVER_NAME Cache User Profile: No Generate Slugs on Directories: Yes Rewrite Rules: Yes Force UTF-8 Encoding: No JS/CSS Compression: No Nav Menu Settings: Yes Port Forwarding in URL: No Exclude CSS/JS on Home: No --- UM Pages Configuration --- User: https://8plusclub.net/user/ Account: https://8plusclub.net/account/ Members: https://8plusclub.net/members/ Register: https://8plusclub.net/register/ Login: https://8plusclub.net/login/ Logout: https://8plusclub.net/logout/ Password Reset: https://8plusclub.net/password-reset/ --- UM Users Configuration --- Default New User Role: 0 Profile Permalink Base: user_login User Display Name: nickname Force Name to Uppercase: No Redirect author to profile: Yes Enable Members Directory: Yes Use Gravatars: No Require a strong password: On Editable primary email field in profile view: Off --- UM Access Configuration --- Panic Key: ABcCAH8nXm Global Site Access: Site accessible to Logged In Users Custom Redirect URL: Exclude the following URLs: Backend Login Screen for Guests: Yes Backend Register Screen for Guests: Yes Access Control widget for Admins only: Yes Enable the Reset Password Limit: Yes Reset Password Limit: 3Disable Reset Password Limit for Admins: Yes Blacklist Words: 5 --- UM Email Configurations --- Mail appears from: The 8-Plus Men Fraternity Mail appears from address: [email protected] Use HTML for E-mails: No Account Welcome Email: Yes Account Activation Email: Yes Pending Review Email: Yes Account Approved Email: Yes Account Rejected Email: Yes Account Deactivated Email: Yes Account Deleted Email: Yes Password Reset Email: Yes Password Changed Email: Yes --- UM Total Users --- All Users(8) administrator(1) subscriber(3) um_member(3) um_admin(1) none(1) --- UM Roles --- Administrator (administrator) Editor (editor) Author (author) Contributor (contributor) Subscriber (subscriber) Non-member (um_non-member) Member (um_member) Admin (um_admin) --- UM Custom Templates --- N/A --- UM Email HTML Templates --- N/A --- Web Server Configurations --- PHP Version: 5.6.30 MySQL Version: 5.6.32 Web Server Info: Apache --- PHP Configurations --- PHP Memory Limit: 256M PHP Upload Max Size: 64M PHP Post Max Size: 65M PHP Upload Max Filesize: 64M PHP Time Limit: 30 PHP Max Input Vars: 1000 PHP Arg Separator: & PHP Allow URL File Open: Yes --- Web Server Extensions/Modules --- DISPLAY ERRORS: N/A FSOCKOPEN: Your server supports fsockopen. cURL: Your server supports cURL. SOAP Client: Your server has the SOAP Client enabled. SUHOSIN: Your server does not have SUHOSIN installed. GD Library: PHP GD library is installed on your web server. Mail: PHP mail function exist on your web server. --- Session Configurations --- Session: Enabled Session Name: PHPSESSID Cookie Path: / Save Path: Use Cookies: On Use Only Cookies: On --- WordPress Active Plugins --- Ultimate Member: 2.0.21 ### End Install Info ###
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