• Resolved fransg1971

    (@fransg1971)


    Hi all, can’t update changes in UM email template. After checking hosting logs, a mod_security rule (exctly rule ID 77230780) is blocking the action after saving changes button.
    I’m in latest wordpress version (5.6.1) working with a child theme. Is anyone else facing this issue?, my hosting technical service has told me that this mod_security rule is impossible to disable in order to keep safe all worpress site.

    Please I need you help gurus, it’s quite urgent.

    Regards.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @fransg1971

    Please ask your hosting provider to exclude the UM settings page from the firewall. Or else you’re in shared hosting.

    Regards,

    Thread Starter fransg1971

    (@fransg1971)

    Hi @champsupertramp fist of all, thanks for answering so fast. I’m in a shared hosting so what you propose is not possible. It’s a pitty that anyone give a solution after tons of hours spent working with the plugin.
    In the other hand, the pluging pay version has fixed this problem?, if so, I don`t matter to get it.

    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @fransg1971

    UM doesn’t have a pro version.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved…

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘UM Versión 2.1.15 mod_security email template’ is closed to new replies.