UM recaptcha blocking password reset
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I started by posting this issue in the UM support forum but have since discovered that it is UM recaptcha that is causing the issue and have been advised to post here.
I am currently experiencing an issue with password reset emails not sending out. I am using the UM dashboard to “Send password reset” however after clicking on the link for each member a green box appears which states “Password reset links sent to 0 users.”
I have also tried sending out a password reset using the users profile settings page but an error appears telling me to prove that I am not a robot. No box appears that would allow me to prove that I am not a robot.
The users do not receive the reset emails. Junk / Spam folders have been checked.?
I am using the WP Mail SMTP plugin which is working correctly and test emails are received.
I temporarily disabled the UM recaptcha plugin and the reset emails sent successfully and were received by the user.
i have since reactivated the plugin and disabled the ‘Enable Google reCAPTCHA on wp-login.php lost password form’ setting which has worked but this isn’t ideal and I would prefer to have this option ticked but the system doesnt work with it on.
Any assistance will be greatly appreciated.
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