• Hello,

    Since I updated UM, I’m having issues with the password reset. It just displays an empty page. I’m using this shortcode: [ultimatemember_password]
    This was always working fine prior to the update. All the other shortcodes are working ok.

    Could you please help with this?

    Thanks,
    Emir

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @emir94,

    Have you selected the correct Password reset page in Ultimate member -> Settings -> General -> Pages? This issue can be also caused by some conflicts with your theme or other plugins. Please do a quick conflict test and see if this issue goes away.

    Regards.

    Thread Starter emir94

    (@emir94)

    Hello,

    Thanks for your reply. The pages are all set up correctly. I’ve done the conflict test and I’m still having the same issue…

    Emir

    Thread Starter emir94

    (@emir94)

    Oh yeah, and the theme we’re using is the standard one that comes with WP.

    • This reply was modified 6 years, 2 months ago by emir94.
    Thread Starter emir94

    (@emir94)

    Hello,

    Could you please help with the above issue?

    Thanks,
    Emir

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘[ultimatemember_password] shortcode not working’ is closed to new replies.