Ultimate Social Media PLUS ‘fatal error’

  • Resolved rgentle

    (@rgentle)


    5 years, 7 months ago

    Over the past couple of days (13 and 14 Aug 2019) your plugin, ‘Ultimate Social Media PLUS’ has caused several WP websites to crash and not be accessible, stating that a ‘fatal error’ of the plugin is to blame. Please can you send out a revised update, or reinstate the previous version.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Apologies for that. We uploaded the new version with the fix shortly after. Apparently you updated during that window. Please use the most recent version, it should not have any issues.

    Thread Starter rgentle

    (@rgentle)

    Okay, thanks. I will give that a go. The issue probably arose because my sites are set to auto-update plugins and I’m not always sure when that will occur.

    Yes, that was probably the reason. It’s a good thing to have as it keeps the plugins updated, but it also catches every first cold. After you updated, could you please let us know if all is good now?

    Thread Starter rgentle

    (@rgentle)

    Yes, the updates worked, thanks. I deleted the old versions on my 2 problem sites and then reinstalled new versions (as that forced the updates). Fortunately, the data of my social media was not lost, so everything returned to normal.

Viewing 4 replies - 1 through 4 (of 4 total)
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