Ultimate Member > User Roles > Registration Options

  • Hey guys, I hope you can help me with this:

    Since I installed the plugin in Version: 2.0.13 the registration options are not working, not matters if I choose Require Email Activation or Require Admin Approval.

    The users fills the form and they’re directly log in, I’ve read some topics with similar issues and some of them says is fixed in new version: 2.0.16 but still don’t work for me, I also have the WP SMTP installed and the settings are ready, also the Emails on Ultimate Member > Settings > Emails are enable.

    Can some one help me? What can I do to make it work?

    You can see my Registration Options settings here: https://prntscr.com/jlsl7d

Viewing 15 replies - 16 through 30 (of 30 total)

  • More and more users are beginning to report this; therefore, its got to be something wrong, we all are not using the same plugins, other emails are being sent. After Ultimatemember auto approves the accounts, it sends out the welcome email. If it was a conflict with the other plugins, why are other emails being sent okay. Also the message that is displayed to the new user letting them know that they have to activate their account via the activation email is not displaying either after you click the register button.

    More and more users are beginning to report this; therefore, its got to be something wrong, we all are not using the same plugins, other emails are being sent. After Ultimatemember auto approves the accounts, it sends out the welcome email. If it was a conflict with the other plugins, why are other emails being sent okay. Also the message that is displayed to the new user letting them know that they have to activate their account via the activation email is not displaying either after you click the register button.

    Just got this message from UM Support stating the fix will be out soon.

    Hi Louis,

    We’ve identified and fixed this issue you can download and manually install pre-release version here or wait for the final release which will be available in the next couple of days.

    Thanks for your patience.
    Regards.

    Thread Starter davdramos

    (@davdramos)

    Hi guys, thanks @Ideschenes for shared the answer you got.

    I’m already waiting for it. ??

    Thread Starter davdramos

    (@davdramos)

    Hi everyone, do you know if there is any updates on this?

    ?? So far I don’t see any plugin update options and I really need this.

    I will appreciate even a comment update @ultimatemembersupport

    Thread Starter davdramos

    (@davdramos)

    Hey guys, I have a question: Did the updated help you to fix the problem? @cfbenson @ldeschenes

    I still have it, what should I do? @ultimatemembersupport

    @davdramos

    Yes, version 2.0.17 did fix the problem for me.

    This support site is not were well “supported”
    If you are on a paid account, send a ticket at https://ultimatemember.com/support/ticket/
    If not, you could always try sending a request at https://ultimatemember.com/contact/sales/
    They sometime still amswer to non paid account there.

    kb1234

    (@karenbatten)

    i have the same problem.
    The approval settings, welcome letter and access to the profile for more info aren’t activating. They worked fine before updating the plugin.
    My theme is Divi Version: 3.6 By Elegant Themes
    This code is in the function.php under editor… https://ovo.li/uploads/P39XVd
    I have just started working on this site.

    • This reply was modified 6 years, 5 months ago by kb1234.

    Same issue here. The ‘ require admin approval ‘ doesn’t work. The user is being approved automatically. NOT GOOD. Please let me know if you find the solution. Thanks.

    Thread Starter davdramos

    (@davdramos)

    Hi there @pfmdesigns

    My solution was add the following code in the fuctions.php file of the Theme.:

    function child_remove_parent_function() {
    remove_action( ‘user_register’, ‘thim_register_extra_fields’, 1000 );
    remove_filter( ‘wp_signup_location’, ‘thim_multisite_register_redirect’ );
    remove_action( ‘signup_header’, ‘thim_multisite_signup_redirect’ );
    }
    add_action( ‘wp_loaded’, ‘child_remove_parent_function’ );

    My theme is from Thimpress, maybe you can adapt it.

    Regards!

    Same problem here… require email authentication doesn’t work as expected – users are imediatly accepted..
    Need a fix..

    • This reply was modified 6 years, 4 months ago by abiox.

    i have same problem

    I’m was experiencing similar problems when I had additional detail (see below) after the edit choices for roles. On registration the user selects their role and some other details. Both should receive an activation email on sign up, however only admin receives notification.

    For role selection/radio options on a form – is it possible to add additional detail after the role in the edit choices; ie. if role is “Member”, can the edit choice be “Member (Free community profile)” without it causing unassigned roles and the problem above?

    • This reply was modified 6 years, 1 month ago by TerryHaupt.

    Thanks @davdramos for posting the script, I tried and it did not work on my site.

    Has anyone else been able to figure this out?

    If there is not another fix for this is changing themes the only option?

    Something I noticed, i have the feature set to require admin approval, and although i manually created 4 accounts in WP 3 different accounts came from the registration form.

    What I noticed is that WP says there are 4 approved accounts, but 0 pending – so the trigger to actually put the account into the pending state seems to be failing, and even though it let’s users login, WP still thinks they are not approved.

    I don’t know if that information helps point to something that can be addressed, I don’t have the php skills to trace and correct it myself.

    I got same issue here. I am using version 2.0.33. Does anyone have any update on this?

    • This reply was modified 5 years, 11 months ago by tuvshintur1d.
Viewing 15 replies - 16 through 30 (of 30 total)
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