Ultimate Member – Set Password | Error updated=invalidkey

We noticed that it works with the first link from the CSV, but we encounter the issue with the other emails. We compared them, and it’s the same “passwordhash” in the links. Could that be the reason why only the first one works?
Could you help us resolve this issue?

Thank you in advance.

@pineapplesquad

We compared them, and it’s the same “passwordhash” in the links.

The hash is calculated with the User ID, so the hashes should be different.

You can use phpMyAdmin to look in your usermeta table
for the meta_key um_set_password_required_hash
if they are equal also for all your users.

Hi,

Thank you for your answer. I logged in to PhpMyAdmin and in the usermeta table but I don’t see um_set_password_required_hash. There is account_secret_hash is it the same thing?

Thank you

@pineapplesquad

The meta_key um_set_password_required_hash is located in the usermata table.

I have made a bug report about your issue here

https://github.com/ultimatemember/Extended/issues/98

Another reported issue with this free extension

https://github.com/ultimatemember/Extended/issues/94

Hi @pineapplesquad

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

Regards

Hello,
Our issue is still not resolved. Have you received any feedback from your developers?

Thank you in advance

Hi,

Have you had any feedback on this problem? Is the problem with “Ultimate Member – Set Password”?

Thanks in advance

@pineapplesquad

You can look at this page: No response yet.

https://github.com/ultimatemember/Extended/issues/98