Ultimate Member locks me out of wp-admin as administrator

  • Resolved mangotreemedia1

    (@mangotreemedia1)


    4 months, 3 weeks ago

    Hi,

    I’m new to Ultimate Member plugin and am finding this very annoying, please help me resolve. After setting it all up and then logging out as the site administrator, i try and log back in as the administrator to /wp-admin and i get this error message “Error: The response is no longer valid: either is too old or has been used previously.”

    and yes…. my admin user and passwords are correct.

    So i have to log into cpanel and disable the Ultimate Member plugin to then be able to log in as the site administrator!

    Does anyone know how to resolve this? perhaps a setting i have missed?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support andrewshu

    (@andrewshu)

    Hello @mangotreemedia1

    Do you use the reCaptcha plugin?

    Regards.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @mangotreemedia1

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

    Hi,

    I am actually running into this same issue. I do utilize ReCAPTCHA through elementor, but I do not specifically have a ReCAPTCHA plugin. Would love to use this plugin, so if there is any further information I can provide to help resolve this, please let me know.

Viewing 3 replies - 1 through 3 (of 3 total)
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