Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi,

    Where are you uploading the file — to a Gravity Form, UM user profile, etc.? Can you provide a link?

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @fortisthemes,

    Are you still experiencing the issue in Ultimate Member’s latest version 1.3.71? Thanks.

    Yes I am, can’t figure out the issue.

    Thread Starter Denis B

    (@fortisthemes)

    I’m still experiencing issues, just like @afrothemes , I have to disable the plugin for gforms to work. I’m uploading the files using gravity forms multi file upload.

    Same issue. I’m a paying Ultimate Member customer and when I go to their “paid support” I just get a message telling me to post in the forums. https://ultimatemember.com/paid-support/.

    Is there any way to get support on this product? I’ve sent hundreds of customers to them over the years and never had anything more than minor issues, but this is going to mean we can’t use UM for this site if it can’t be resolved.

    We are having the same problem (paid customers). We can upload ok, but can’t access any of the files in the way that Gravity Forms provides them. The files load in the browser but then a permission issue happens and it doesn’t render.

    Any tips?

Viewing 6 replies - 1 through 6 (of 6 total)
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