Ultimate Gift Cards for WooCommerce sum turn to 0 at cart

  • Resolved sannaj

    (@sannaj)


    1 year, 2 months ago

    Hi!

    For some reason when a customer adds the information to the Ultimate Gift Cards for WooCommerce and adds it to the cart – sometimes the amount of the card shows 0 instead of the sum that was added. This could be some sort of cache problem. When I go and clear all cache, it works fine for some time, but the next day the problem start again. I used LitespeedCache and then changed to WP Fastest Cache, but the problem still continues. Any ideas?

    Sanna

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey there ??

    Thanks for reaching out!

    It looks like you are experiencing an issue with the Ultimate Gift Cards for WooCommerce plugin, where the amount of the card shows 0, intermittently, correct?

    Since support related to third-party plugins is outside?our scope of support, I’d suggest reaching out to the Ultimate Gift Cards for WooCommerce plugin developers for further help with this, as they may have a workaround or fix.

    Here is a direct link to their dedicated support forum:

    In the meantime, you can try reach out the your host and ask them to ensure that the Cart and Checkout pages are excluded from being cached, as this can sometimes cause the issue you are experiencing.

    Hope this helps!

Viewing 1 replies (of 1 total)
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