UA-XXXXX-X not showing on the site

  • Resolved wpChameleon

    (@wpchameleon)


    2 years, 4 months ago

    Hello there, we have faced the issue, that our GA do not collect convertions and do not track anything. Then we have found that UA-XXXXX-X code not shown on the site frontend in some reason https://prnt.sc/MF8iLWKyov9P

    we are using 1.5.14 version of plugin, also tried with latest one but version .14 was last when it worked. but revert from .17 to .14 did not help

    Woocommerce 7.1.0
    Payments: amazon, paypal, klarna – all latest versions
    Additionaly we are using Pixel manager for woocommerce plugin, but only for google AD convertions

    Woocommerce status do not show any warnings, on logs only debug notices

    • This topic was modified 2 years, 4 months ago by wpChameleon.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Saif

    (@babylon1999)

    Hello @wpchameleon,

    Hello there, we have faced the issue, that our GA do not collect convertions and do not track anything. Then we have found that UA-XXXXX-X code not shown on the site frontend in some reason https://prnt.sc/MF8iLWKyov9P

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Also, are you sure you’ve setup the plugin correctly as explained in the documentation?

    Look forward to hearing back from you.

    Thread Starter wpChameleon

    (@wpchameleon)

    Hello, task can be closed, we already switched it to GTM ??

    Hello @wpchameleon I will now mark this thread as solved — please feel free to open a new one if any other question or issue comes up!

Viewing 3 replies - 1 through 3 (of 3 total)
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