UA code not being added to pages

  • Resolved Brian

    (@wgbcworship)


    6 years, 2 months ago

    I have the plugin installed and my UA code added in the settings. When I save it and go view the site with the browser inspector, I should find the code being added; however I’m just seeing…

    <!– Your Google Analytics Plugin is missing the tracking ID –>
    <div style=”display:none”>
    </div>
    <!–Enhanced Ecommerce Google Analytics Plugin for Woocommerce by Tatvic Plugin Version:2.1.5–>

    rather than an expected script

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi Brian,

    Thank you for writing to us!

    We did a quick look of your store & found the following outcomes:

    1. Our plugin is not activated on your store

    2. Child theme detected on your store & as we have mentioned in the description & FAQs, the free version is not fully compatible with the child/custom theme.

    For more information, you can contact us directly at analytics2(at)tatvic(dot)com

    Thanks & Regards,

Viewing 1 replies (of 1 total)
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