• gwinuc

    (@gwinuc)


    OBSERVATION!

    Has anyone noticed this tiny typographical error on Woocommerce Make Payment Checkout Page?

    “Thank you for your order, please click the Make Payment button below to make payment. You will be redirected to a secure page where you can enter you card details or bank account details. Please, do not close your browser at any point in this process.”

    The “you” in bold I guess is supposed to be “your”.

    Can this little error be corrected in next update? Or is it an error by the payment gateway?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @gwinuc

    Thanks for reaching out!

    On my personal site, I am not seeing this message on the standard Checkout page of WooCommerce. This is what I’m seeing on my end:

    Image Link: https://snipboard.io/r6yPJz.jpg

    I am assuming that the message you are referring to here is produced by the payment gateway used on your site. Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Furthermore, I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    Thanks!

    Thread Starter gwinuc

    (@gwinuc)

    Hello @xue28

    Thanks for replying. I have seen your screenshot, but the typo error I talked about occurs in the page after this page, i.e after clicking on “Place order”.

    Here’s a screenshot https://snipboard.io/pTy2Ud.jpg

    The error is hightlighted with a red ink. It’s really a minor one.

    THank you.

    Saif

    (@babylon1999)

    Hello @gwinuc,

    Thanks for replying. I have seen your screenshot, but the typo error I talked about occurs in the page after this page, i.e after clicking on “Place order”.

    I wasn’t able to find this string in WooCommerce core or any of our official payment gateways plugins like Stripe and PayPal.

    Can you please share with us your system status report as well as the active payment plugin on your site?

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Look forward to hearing back from you.

Viewing 3 replies - 1 through 3 (of 3 total)
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