Two Pop-ups Overlapping

  • Resolved nicolepechon

    (@nicolepechon)


    4 months, 3 weeks ago

    When you click ‘Pricing’ button, it shows both the pop-up I made. They are overlapping, you need to close the one in front to see the real pop up. I double checked the IDs and it is correct. The ‘Site Plan’ button is fine though.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @nicolepechon,

    Thank you for the topic.

    We checked and noticed that the problem comes from the repeated IDs.
    The button inserted in the container has the same ID as one of the buttons on your website.
    The IDs shouldn’t be repeated as it is not an accepted practice.

    Due to this, the popup connected to the selector with that ID is opened when you click on either the container or any element inside it.
    Accordingly, when you click on the Pricing button, both the Pricing popup and the popup for the Site plan button are opened.
    The containers of these buttons have the same IDs.

    See the screenshot below:

    View post on imgur.com

    Please make the IDs unique, check the case again, and let us know about the outcome.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @nicolepechon,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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