Two plugins flag error but email actually sent

  • Resolved eitanc

    (@eitanc)


    2 years, 3 months ago

    Hello,

    I use the latest version of WP, PHP 8.1 and the latest version of this plugin, and of the plugins of Ninja Forms and Yoast SEO.
    The mailer type is PostSMTP.

    The Ninja forms plugin cause this plugin’s error about “wp_mail”, the SEO plugin doesn’t.

    Both, for sending a test email from this plugin gives:
    Title: “Ajax Error”
    Body:
    ”
    An unexpected error occurred:

    <p>There has been a critical error on this website.</p><p>Learn more about troubleshooting WordPress.</p>
    ”
    But also for both, the test email does actually being sent, arrives the target mailbox and this plugin’s email logs shows the delivery was successful.

    Hence, it looks like this plugin shows the above errors by mistake. please look into this.

    Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @eitanc,

    Thanks for reaching out! First of all, please enable the WordPress debug log by following this guide.

    Then, when you send a test email again, it will create a debug log file on your server. You should be able to locate the debug.log file under the “/wp-content/” folder.

    This should help you to troubleshoot the issue. You may also report it to the hosting support, and they should be able to assist you further.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)
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