Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Nick Young

    (@nickyoung87)

    Thanks for the extra information. I will take a look into that.

    Does it only happen when you have a Simple Pay form and a formidable form on the same page or does it happen all the time?

    Thread Starter darkNiGHTS

    (@darknights)

    All the time. The Stripe payment page has no formidable form on it.

    Thanks for looking into this.

    Plugin Contributor Nick Young

    (@nickyoung87)

    Sorry for the delay here.

    Does upgrading to the latest version help resolve this issue?

    Thread Starter darkNiGHTS

    (@darknights)

    The new version looks great but I can’t seem to activate test mode.

    When I installed it, I had to find it from the WordPress plugin install, it didn’t give the option to update from WordPress. When I activated it, it had none of my Stripe keys so I deactivated it and went back to the old version to grab the Stripe keys really quickly.

    I then went back to the new version of the plugin – test mode was “enabled” at the top and I input all my keys and hit save.

    However, the forms aren’t running in test mode. I disabled test mode and tested again and it still was in live mode. I then again enabled test mode and it still was in live mode.

    So not sure if the toggle is not working overall or my settings somehow got corrupted between versions.

    Thanks.

    Plugin Contributor Nick Young

    (@nickyoung87)

    Thanks for the information. Looking into it now.

    Plugin Contributor Nick Young

    (@nickyoung87)

    Actually, do you have a site link where I can see this happening?

    Thread Starter darkNiGHTS

    (@darknights)

    I do, I setup a staging site for you, but I’m not sure how you want me to send the username and password – email?

    Plugin Contributor Nick Young

    (@nickyoung87)

    Ok sounds good. Could you send us an email over to support AT wpsimplepay.com

    We can continue this from there so we can get it sorted out.

    Thanks

    Thread Starter darkNiGHTS

    (@darknights)

    Just emailed you the info. Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Two payment confirmations when Formidable Forms is enabled’ is closed to new replies.