Two Issues

  • Resolved jasonaalexander

    (@jasonaalexander)


    4 years, 7 months ago

    I am having two issues with the this plugin. I’m running WooSquare 3.6.1 but when I try to do a refund it says “An error occurred while attempting to refund using the payment gateway API” I have disconnected and reconnected from square twice. I turned on debugging in the configuration but only got this line in the debug log.

    04-12-2020 @ 11:29:09 – Info: Begin refund for order 15039 for the amount of 2.05

    I am also getting this error in the orders that get placed but they do get passed to square.

    Error creating customer: Array
    (
    [0] => stdClass Object
    (
    [category] => AUTHENTICATION_ERROR
    [code] => INSUFFICIENT_SCOPES
    [detail] => The merchant has not given your application sufficient permissions to do that. The merchant must authorize your application for the following scopes: CUSTOMERS_WRITE
    )

    )

    Is there something that has to be configured on the Square side possibly. It's very frustrating that there is not a simple way to integrate Square and Woocommerce.

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Viewing 13 replies - 1 through 13 (of 13 total)
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