• Resolved Flexer

    (@flexer)


    ==
    The following errors
    This one repeats many many times
    ==
    [2020-07-27 17:30:01] API.INFO: ConstantContact_API::get_account_info:144 – GuzzleHttp\Exception\ServerException – Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=XXXX [status code] 504 [reason phrase] GATEWAY_TIMEOUT [] []
    ===
    This one just appeared today
    [2020-07-28 14:19:30] API.INFO: Contact set to be created [“Extra information”,[{“form”:”Footer Email Only”}]] []
    [2020-07-28 14:19:31] API.INFO: Submitted contact data [“Extra information”,[{“email___dd9bc7c046c0a3677d08c15b45f61e4c”:{“key”:”email”,”val”:”***@sympatico.ca”},”email”:”***@sympatico.ca”,”list”:”1739048028″}]] []

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Checking with some others regarding any known issues relating to the first one which is a gateway timeout. Things weren’t able to finish soon enough.

    The last one is actually an indication of what should be a successful signup.

    Thread Starter Flexer

    (@flexer)

    Thank you @tw2113

    We are having some issues with the plugin when additional fields are present https://magiclite.com/contact/
    It seesm that sometimes the email address is not added to the CC list.
    ===
    This test was not added to the list
    [2020-07-28 19:43:23] API.INFO: Submitted contact data [“Extra information”,[{“first_name___XXX”:{“key”:”first_name”,”val”:”daveed”},”last_name___XXX”:{“key”:”last_name”,”val”:”flexer”},”email___XXX”:{“key”:”email”,”val”:”***@flexer.ca”},”email”:”***@flexer.ca”,”company___XXX”:{“key”:”company”,”val”:”flexer”},”custom_text_area___XXX”:{“key”:”custom_text_area”,”val”:”test 2020-07-28 3:43 PM”},”list”:”XXX”}]] []
    ===

    1) Do these extra fields have to conform to fields present in our CC list for a successful signup?
    2) Is someone is already signed up to the list fills in the forms and checks the signup in error, will the form submission still get to the email address listed as a recipient?
    3) If someone is already signed up and they try to sign up again is there a hook we can hook into to display a message?

    Thank you

    Plugin Author Constant Contact

    (@constantcontact)

    All the fields should already have mapping handled by us with the processing of the form. Custom textarea is stored as a note in constantcontact.com which is part of why we provide some notices when using two custom textareas. There’s a limit of one note, if I recall right.

    It should also be handling new signups vs existing ones, where it should be updating that contact.

    We would need to amend some parts of the plugin to do any checks for existing users. As is, we don’t know until well after the person has hit submit.

Viewing 3 replies - 1 through 3 (of 3 total)
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