Two coupon messages coming simultaneously.

Hi @sreejan1508,

Thank you reaching out to us on this forum.

To help us better understand the issue, please share the following information:

1. The version number of the Smart Coupons plugin you are using.
2. Screenshots of the coupon edit pages (all tabs)
3. Your site URL and coupon code, so we can test the issue ourselves.

We are awaiting your response.

Plugin version 1.4.7
Sceenshots:

General Screenshot
Usage Restriction:
Checkout Options:
Usage Limits and Giveaway Products sections I have left untouched

URL: https://awe.hair/

There are lots of issues.

1. Even though in settings, I have kept: “Apply coupon automatically, ” The coupon is not applied automatically to the checkout page. It gets applied automatically only when I refresh the checkout page once.
2. The coupon is set to apply only on prepaid payment method. But when I switch from prepaid to cash on delivery, the coupon applied successfully box still remains active. Here is the snapshot.

As you can see in the snapshot, even though the cash on delivery option is selected, the coupon applied successfully box Still remains active.

3. If Again, you switch back to prepaid payment method, the coupon applied successfully box is still active even though the coupon is not applied
4. Now, if I add the coupon manually, then it will show me both the messages simultaneously. Here is the snapshot

Hi @sreejan1508,

Thanks for sharing the information.

We have tested the scenario but couldn’t replicate the issue. The issue you are experiencing might be caused due to conflict with your theme or a cache plugin.

Kindly check after deactivating all plugins except the WooCommerce, Smart Coupons & Payments plugins, while using one of the default (Storefront) themes.

Hi @sreejan1508,

We haven’t heard back from you for a while. As the thread has been inactive for a while, we are marking it as resolved.