Twitter Username appearing for all users

  • patboran

    (@patboran)


    3 years ago

    Hi. I’m not sure if this is a serious problem, but it is very alarming.
    Quite by chance today, I discovered that all users of our site have their ‘Twitter Username’ by default filled in with my own personal username (as site administrator). I don’t publish this username anywhere and of course don’t want it to be visible to new users (I don’t know if they see it there or only I do). In any case, I wonder how to remove it. When I go to my own user profile, I can change the Twitter Username to anything, but it doesn’t seem to affect what appears in other user’s profiles. And, by the way, when I use Twitter, this is not my username; to be clear, this is the username by which I administer our WordPress site.

    Suggestions to remove/fix gratefully received.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi,

    If you are talking about the “via” Twitter handle that appears in the Twitter share popup, you can change it using the Twitter username option in the Miscellaneous section at the plugin configuration page in the admin area. Let me know if I got it wrong. I would also need the URL of your website to have a look into the issue.

    Thread Starter patboran

    (@patboran)

    Thanks for the reply.
    No, that’s not where the problem lies. It’s when I look at any of the site users (customers) profiles, in each one I can see my own site username (which I keep strictly private) pre-populating their Twitter Username by default. None of the other items in their profiles are pre-populated and I don’t know where my username is being drawn from. I’ve unchecked sharing posts to social media from Jetpack, in case that’s the culprit, but I see no other possibility.
    Any advise much appreciated

Viewing 2 replies - 1 through 2 (of 2 total)
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