• Resolved mominet

    (@mominet)


    Hello everyone,
    I have a problem with Login and registration with Twitter:
    in practice, when I log in with twitter everything seems to be ok, app authorization screen, I authorize, it redirects me to the right page but then the user is not logged in and the user is not created on the site.

    Same thing with already existing user if I try to connect the social account. Apparently the process goes well but then among the users these are not connected to the twitter account

    Did I do something wrong?

    With Google everything is ok, at the first access it adds the user who then exists and can be managed.

    Thank you

    • This topic was modified 2 years, 5 months ago by mominet.
Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi there,

    Do you see any error/message on the screen while using Twitter login?
    You would like to check the error log of your website for any relevant errors. If you don’t see any errors there, you would like to enable debugging first then try login with Twitter.
    To enable WordPress debugging, search for following code in the wp-config.php file in the root folder of your website

    define('WP_DEBUG', false);

    and replace with the following:

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', true);

    Then login via Twitter and let me know what error you get in the error_log file in the root folder of your website or on the screen.

    Thread Starter mominet

    (@mominet)

    I have enabled the logging and visibility of errors, but even trying to access the log file does not exist, so I believe that access with twitter does not generate an error .PHP ??
    The behavior is always the same, I tried again, apparently it redirects correctly but then the user is not added and he is not logged in. The strange thing is that in the address bar of the browser even after the redirection remains “domaim /? Oauth_token = …….”.
    I tried cleaning up browsers, with different browsers, with different accounts, but nothing ??

    Thread Starter mominet

    (@mominet)

    Found the log file, it was in wp-content ….. seen the log there are other errors but nothing concerning the twitter or supersocializer access ??

    Non saprei cosa fare…ho sbagliato io qualcosa?
    Credo che mi sia rimasto solo provare a ricreare l’app twitter ??

    • This reply was modified 2 years, 5 months ago by mominet.
    Thread Starter mominet

    (@mominet)

    Tried to recreate apps from twitter but everything as before ??

    One thing to say: following the guide at this link: https://support.heateor.com/how-to-get-twitter-api-key-and-secret/

    the two parts of which I attach links below do not appear to me at all
    SuperSocializerTwitter1
    SuperSocializerTwitter2

    what is it that escapes me?

    Plugin Author Heateor Support

    (@heateor)

    Okay. If you drop an email at support[at]heateor[dot]com regarding the same, I would be able to assist you further.

    Hello, i’ve exact same problem (same symptoms) with twitter login. Did you manage to resolve this?

    Plugin Author Heateor Support

    (@heateor)

    @nafciarskimajkel If you shoot an email to support[at]heateor[dot]com regarding the same, we would be able to help you out.

    Thread Starter mominet

    (@mominet)

    Hello @nafciarskimajkel
    Unfortunately not, and it seems that the problem is not solved.
    Heteor assistance was very helpful, I also set them as administrators and tried directly on my site.
    If they create the app with their account, it works, with my no.
    In the end they gave us renounced and the problem looks like a large Twitter bug on some accounts (apparently logical senseless).
    Twitter assistance obviously didn’t even answer me.
    In the end I gave up on Twitter access and the site (which would be based a lot on Twitter) will do without it

    Plugin Author Heateor Support

    (@heateor)

    @mominet As per our conversation via email, that was something related to your Twitter account. You can try reporting the same at the link https://twittercommunity.com/

    Thread Starter mominet

    (@mominet)

    Yes @heateor
    in fact you have been very helpful and in the end we understood that the problem is a bug that occurs randomly on some twitter accounts and there is no solution if not create other accounts and try.
    The twitter community also tried to help me but in the end they came to the same conclusion. I should try to create other accounts that sooner or later someone will be fine, which annoys me since I don’t want to waste time having dozens of accounts, so I gave up on Twitter.
    I was not even replied to twitter developer assistance and I honestly think they would have given me the same answer

    Hi! Thanks for getting back to me. Sorry to hear that this bug forced you to give up. My understanding on this case is that Twitter actually returns oauth_token & oauth_verifier parameters. IMHO problem is in further rendering request token into a access token.

    Ok, so that’s pretty much it:
    Error: You currently have Essential access which includes access to Twitter API v2 endpoints only. If you need access to this endpoint, you’ll need to apply for Elevated access via the Developer Portal. You can learn more here: https://developer.twitter.com/en/docs/twitter-api/getting-started/about-twitter-api#v2-access-leve
    Older application accounts were automatically migrated to Elevated, but new accounts have to apply.

    Plugin Author Heateor Support

    (@heateor)

    @nafciarskimajkel Did you see the option to select Oauth 1.0a as shown in the step 13 at the link https://support.heateor.com/how-to-get-twitter-api-key-and-secret/ ?

    Thread Starter mominet

    (@mominet)

    The problem is that for us and for others who are having problems with twitter steps 7 and 11 are not there at all

    I’ve applied for eleveted access and since i’ve been granted with it problems with twittter login are gone (insufficient access level was the cause).

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘Twitter Social Login Problems’ is closed to new replies.