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  • Thanks for contacting us. I would be glad to help out, can you please include these 3 things?

    1. The shortcode you are trying to use.
    2. An example link to the problem in question.
    3. The report from the System Info page of our plugin. Click here if you are unsure how to do this. https://www.slickremix.com/docs/system-info-page/

    Damon

    Thread Starter Chris Briley

    (@chris-briley)

    Hi Damon!

    1. [fts_twitter twitter_name=@EGD_Goaltending tweets_count=6 twitter_height=370px cover_photo=no stats_bar=no show_retweets=yes show_replies=no]

    2. Screenshot as I can’t leave the clients site without the scroll, use link below
    https://egdgoaltending.com/wp-content/uploads/support/before-and-after.jpg

    3. ### Begin System Info ###

    SITE_URL: https://egdgoaltending.com
    Feed Them Social Version: 2.3.0

    — WordPress Configuration:

    WordPress Version: 4.8.2
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: Enfold Child 1.0
    PHP Memory Limit: 512M
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 7.0.22-0ubuntu0.16.04.1
    Web Server Info: Apache

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 50M
    Post Max Size: 100M
    Upload Max Filesize: 50M
    Time Limit: 3600
    Max Input Vars: 1000
    Allow URL File Open: On ()
    Display Erros: N/A

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — Active Plugins:

    AccessPress Social Icons: 1.6.9
    Better Search Replace: 1.3.1
    Duplicate Post: 3.2
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.3.0
    Flowpress Simple Share Sticky: 0.0.1
    Google Analytics Dashboard for WP (GADWP): 5.1.2
    Login Logo: 0.7
    Reading Time WP: 1.0.9
    Simple Image Sizes: 3.1.1
    Yoast SEO: 5.6.1
    YouTube: 11.8.2

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: No
    FB App ID for Like Button: No
    Twitter Consumer Key: Yes
    Twitter Secret: Yes
    Twitter Token: Yes
    Twitter Token Secret: Yes
    Pinterest Token: No
    Instagram: Yes
    YouTube: No

    — Offset Post Limit:

    Offset Facebook Post Limit: None
    Hide Notice on Front End: Yes

    — FaceBook & Twitter Date Format and Timezone

    Date Format: l, F jS, Y \a\t g:ia
    Timezone: America/New_York

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    ### End System Info ###

    Thank you!
    Chris

    Thanks for your patience. We pushed a new update to fix this. Please install the latest version of Feed Them Social 2.3.1 to fix this problem.

    • This reply was modified 7 years, 1 month ago by damon7620.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Twitter scroll not working after update’ is closed to new replies.