Twitter feed stopped working

  • Resolved temereva

    (@temereva)


    5 years, 4 months ago

    Hi,

    Please help me to recover the twitter feed. It stopped connecting to the twitter account. In Twitter options is displays an error (even after regenerating tokens):

    > Oh No, something’s wrong. Could not authenticate you. You may have entered in the Access information incorrectly please re-enter and try again.

    Thank you,
    Eva

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author slickremix

    (@slickremix)

    @temereva,
    Sorry for the troubles. Try clearing out the Twitter access tokens on the Twitter options page of our plugin and saving then page by clicking the save button at the bottom of the page. After the page refreshes try clicking the button to retrieve the tokens again.

    Now try Clearing the cache by clicking to Feed Them tab > Settings > Global Options > Clear cache

    Be sure to clear any other Caching plugins you may have installed also.

    Let us know if this helped.

    Thanks,
    Justin

Viewing 1 replies (of 1 total)
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