• Hi,

    I updated the theme today and now tweets that were embedded into the article don’t show up on the site. Where the tweet used to show up now is a white blank space. Any idea why and can you fix it please? Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Theme Author lyrathemes

    (@lyrathemes)

    Can I see the URL where this is happening? Or can you send me the URL via email at [email protected]?

    Thread Starter sal5051

    (@sal5051)

    This is one example (it happened to every tweet we embedded):

    https://twoqbs.com/redraft/carson-palmer-replacement-options/

    Wherever you see a big white space gap between text is where a tweet used to appear. On Firefox it’s completely blank, but on Chrome the tweet will appear but with a lot of whitespace in between.

    It used to be as simple as copying and pasting the Tweet URL into the article and the tweet would show up. Now it seems I have to get the embed code and copy/paste it into the text box of a post and then click on the visual box to make it appear. That’s a lot more work than before.

    Theme Author lyrathemes

    (@lyrathemes)

    For some reason, you have this code right before the tweet <div class="iframe-video"> – that is what is causing the white space. Can you try a tweet in a new blank page and see what happens?

    Thread Starter sal5051

    (@sal5051)

    Sure. I copied and pasted a new tweet in a blank post. Hit preview. Text of tweet appears for a split second but then the post goes completely blank. The tweet appears properly in the wordpress draft though, just doesn’t appear on the website.

    Theme Author lyrathemes

    (@lyrathemes)

    Can you show me the blank post URL?

    Thread Starter sal5051

    (@sal5051)

    This is a new post I created:

    https://twoqbs.com/featured/p-j-walker-late-roundhigh-upside-qb/

    The tweet embed shows up fine in the preview/back-end but note on the website.

    Thread Starter sal5051

    (@sal5051)

    The tweet should appear where the big block of white space is between the sentence at the top and the sentence at the bottom.

    Please, send a screenshot with a blank space marked with red or somehow via email at [email protected]. It seems to be fine from my point of view so we need to see where exactly is your missing tweet.

    Thank you,
    Mike Jackowski
    LyraThemes Support Team

Viewing 8 replies - 1 through 8 (of 8 total)
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