TWICE EMAIL

  • Resolved headplus

    (@headplus)


    5 years, 1 month ago

    Hi! i use a SMTP provider with the plugin wp-mail smtp

    All mails from wordpress are sent ok, but mails from woocommerce sent twice!!!
    (one from the smtp , and one from via wordpress (the classic way)

    what is going wrong? how can i fix it?

    thank you in advanced!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    All mails from wordpress are sent ok, but mails from woocommerce sent twice!!!

    Odd! Let’s make sure that WooCommerce is generating the correct emails. Please install and activate a mail logging plugin like this one, and make a test order (or wait for an order to go through).
    Once an order has been placed, by default, WooCommerce will create two emails – one for the customer and one for the admin. If you check the mail logging plugin, are the correct amount of emails generated?

    Looking forward to hearing from you!

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi again,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,

    Ross

Viewing 2 replies - 1 through 2 (of 2 total)
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