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  • Plugin Author Aaron D. Campbell

    (@aaroncampbell)

    The new version (2.6.0) did fix an issue that affected a couple specific versions of PHP (there was a bug in PHP that I had to work around). Other than that, the issue with a feed not updating is usually due to one of the following:

    1. Your account has hit it’s API call limit. You can see your rate limit status by looking at the settings page (WP Admin->Settings->Twitter Widget Pro). Remember that all apps that you authenticate to your Twitter account are using your API calls, so they’re not necessarily all being used by Twitter Widget Pro. Twitter Widget Pro actually uses only 20 calls per hour per distinct widget (a distinct widget is a widget with the same settings, so same username, number of tweets, etc).
    2. Your server is limiting loopback calls. This basically means that your server is keeping your site from calling itself. Whenever a user is visiting your site and Twitter Widget Pro determines that you need updates from Twitter, it actually calls another page on your site that does the update. This way the user doesn’t have to wait while all the processing is being done. There have been some hosts that have turned off this functionality or blocked it with their firewalls. If this is the case, Twitter Widget Pro cannot update.
    3. Some people have also had problems with some locks not clearing. There is a lock put in place to keep Twitter Widget Pro from trying to update the feed when it’s already updating the feed in another process. There is a link on the settings page labelled “Clear Update Locks” that you could use to clear the locks and see if it helps.

    You might also try removing your account and then re-authorizing it.

Viewing 31 replies (of 31 total)
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