TutorLMS compatibility issues

  • Resolved Smexhy

    (@smexhy)


    3 weeks, 6 days ago

    Hey, I noticed one very crucial thing with TutorLMS and Rank Math SEO. When verification emails are enabled in TutorLMS, there is no notification about it upon registration for some reason and registration form will just appear blank after submission. When I disable Rank Math SEO plugin, everything works well. Not sure what could be possibly causing this, I tried disabling every possible option in settings of the plugin and even reinstalling it from scratch after deleting old database files. Still the same issue. TutorLMS uses default wordpress registration form in a way, so not sure what could interfere with it, but perhaps it’s because of the verification mail which is additional thing from TutorLMS.

    Any tips how could I possibly solve this?

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  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @smexhy,

    Thank you for contacting Rank Math support.

    Since email verification is a PRO feature, we can’t test it on our end. Can you please get in touch with our developers by opening a topic in our support forum so they can investigate this further:

    https://rankmath.com/support/

    You can also check the browser’s console while submitting the registration details and let us know if you see any errors. Looking forward to helping you.

Viewing 1 replies (of 1 total)
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