Tutor Player not working

  • Resolved electronica23

    (@electronica23)


    7 months, 1 week ago

    I have all my videos of my courses uploaded to YouTube (hidden). And the Tutor Player works well for me, nothing related to YouTube appeared, but today the videos play as if I were streaming videos from YouTube.com and not a course in Tutor Player.

    In TUTOR LMS > Settings > I have Enable this option to use Tutor LMS video player for YouTube.

    but is not working!

Viewing 3 replies - 1 through 3 (of 3 total)

  • For me, it works fine on the computer, but it freezes when opened on a mobile device. I had to disable the Tutor player.

    Plugin Support Md Rashed Hossain

    (@wprashed)

    Hello @walldyney @electronica23

    We apologize for the issue you’re experiencing. It appears to be a website-specific problem and to properly diagnose and resolve it, we would need to thoroughly inspect your website. Please reach out to us at https://www.themeum.com/support/ for assistance.

    Hi,

    I am facing the same problem. I have used the same settings as in Themeum documentation, I use Youtube as video source and activated Tutor Player, but it does’nt work. The video still shows Youtube logo, layout and settings. Can I have any updates from the Tutor LMS team?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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