• Resolved zahiraihan

    (@zahiraihan)


    Hi

    I am using Tutor LMS Pro (Version 1.6.6) and WooCommerce (Version 4.3.1) plugin in DIVI theme paid version.
    My hosting PHP is 7.3

    PROBLEM: (1) A registered student cannot login through the tutor dashboard > tutor login page.

    But can login using WooCommerce my account page. (I have linked one button to WooCommerce my account page).
    If a student changes the password from Tutor>dashboard>settings it changes the password and from WooCommerce my account page the student can login with new password.

    After login from my account page..if we click dashboard/order/address it redirects to Tutor LMS dashboard page.

    Also a student can login using WordPress login (in my account page side bar if we click logout then it redirect to WordPress login page and after login it redirects to WooCommerce my account page.

    PROBLEM: (2) in Tutor dashboard profile– student / teacher cannot upload picture

    Following setup done.
    ? enabled WooCommerce from Tutor Settings > Monetization as shown in the following image

    ? have selected simple, virtual and Tutor under the product data
    ? have not selected downloadable, variable or other forms of product data.
    ? after creation of course have attached the relevant product to its course
    ? In tutor lms> tools> 3 default page are ok (status : green)
    ? In testing for course selling (SSLCommerz Payment Gateway) is working.

Viewing 1 replies (of 1 total)
  • Hello @zahiraihan,

    Sorry about the delayed reply. We were on Eid vacation.

    1. Tutor LMS and WooCommerce use the same user tables provided by WordPress itself. So changing information from one plugin will also change for everyone.

    The same goes for login. You might have multiple pages for login and the same user ID and password will work for all of them. But each plugin will have different redirection feature from their login page based on their features. If you want to redirect users to a specific page from all login pages, then you will have to customize them.

    I did not understand the issue of “dashboard/order/address”. Can you please share a screenshot?

    2. Picture uploads might fail if you do not have writing permission on the uploads folder or your hosting limit is reached. Please check the browser console if you can see any error messages. You can also try uploading a file from the backend to check if writing permission is okay. You can also check for theme or plugin conflict.

Viewing 1 replies (of 1 total)
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