• Resolved vaisor

    (@vaisor)


    Hi,
    I have a problem when running both litespeed cache and Tutor LMS plugins. When I create a lesson with video from YouTube while having ‘Use Tutor Player for YouTube’ option enabled, my video is cropped. It doesn’t happen when litespeed is turned off.

    • This topic was modified 1 month, 1 week ago by vaisor.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter vaisor

    (@vaisor)

    Litespeed cache version: 6.5.1
    Tutor LMS: 2.7.6
    Tutor LMS Pro: 2.7.1

    Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter vaisor

    (@vaisor)

    Report number: YCIXNMTY

    Plugin Support qtwrk

    (@qtwrk)

    is your lesson page public or login-user-only ?

    Thread Starter vaisor

    (@vaisor)

    it’s login-user-only

    Plugin Support qtwrk

    (@qtwrk)

    please go to Cache -> Exclude -> Exclude URI , put your lesson URI into this field , see how it goes

    I am having the same issue. Goes away when you use exclude URL, but wildcard expressions cannot be used. This means having thousands of lessons on my site, I will have to enter thousands of URLs. Am I getting the wildcard exclusion for a url correct? As in, should it be, for example /courses/*

    Adding a note so I can be updated via email of replies.

Viewing 8 replies - 1 through 8 (of 8 total)
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