Tutor LMS video is paid but not showing

  • Resolved dekijanos

    (@dekijanos)


    2 months, 1 week ago

    Hello
    I use Tutor LMS plugin to make educational video web platform. To see you premium content you have to pay it offcourse. But even the video is regulary paid it is not unlocked to watch it.

    Is it problem with Tutor LMS plugin or can be wit WooCommerce settings?
    Thank you.

    The page I need help with: [log in to see the link]

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  • Hey @dekijanos ,

    Please check the Enrolled Courses section in the Tutor LMS dashboard to verify if the user was successfully enrolled in the course. If the user is not enrolled, they may not have access to the course, you can try the following steps: Revert to the “Old Version” of Checkout to see if it resolves the issue

    To switch back to the classic WooCommerce checkout:

    1. Edit your current cart and checkout pages in WordPress.
    2. Replace the content with the appropriate shortcodes:
      • Cart Page: [woocommerce_cart]
      • Checkout Page: [woocommerce_checkout]

    Let me know if the above solution works for you.

Viewing 1 replies (of 1 total)
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