Tutor LMS settings not saved

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  • Hello @frfvipy,

    If you are Edumall theme user please ask your theme author to help as they use a customized version of Tutor LMS plugin for their theme. You can also temporarily disable your cache and security plugins to see if that helps.

    Thread Starter Tony

    (@frfvipy)

    I disabled my cache plugin but nothing happened @munayam

    Plugin Support Parag Das

    (@parag44)

    @frfvipy

    Could you please check for plugin or theme conflict? There is a high possibility that there is a conflict among other plugins that is creating the issue. These steps will help rule out a possible plugin conflict.

    1. Disable all the other third-party plugins and check whether that solves the issue
    2. If that solves the issue, please activate the plugins one by one to rule out the conflicting plugin
    3. If that doesn’t work, please check it by activating the parent theme
    4. If the issue persists, please activate a WordPress default theme like Twenty Twenty and check

    Please also make sure that your platform and theme are up to date.

    Regards

    Thread Starter Tony

    (@frfvipy)

    I found that the problem is in the Edumall theme but I can not contact them because I have Edumall theme null free version so can you help me to solve this problem please? thanks. @parag44

    • This reply was modified 3 years, 5 months ago by Tony.

    Hello @frfvipy

    Sorry, we can’t help you to fix the Edumall theme issue. We can help you only for our plugin and theme issues.

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