Turning on the plugin kills wp-admin

  • Resolved elvuris

    (@elvuris)


    8 months, 1 week ago

    Hello,

    I can not make Pinterest for WooCommerce plugin work.
    After turning on the plugin it locks me out of wp-admin saying that I do not have permission to access this page. This is the link it redirects to after turning on the plugin:
    /wp-admin/admin.php?page=wc-admin&path=/pinterest/onboarding

    I tried turning off my plugins one at a time to see which one is incompatible with the Pinterest plugin but no avail. It killed the admin page every time.

    Can you help me please?
    Thanks in advance.

    Regards,
    Eszter

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @elvuris,

    Sorry to hear about the troubles with connecting the Pinterest for WooCommerce to your pinterest account. Could you use the Health Check plugin to troubleshoot this issue further? We have a handy guide here. Essentially, all plugins will be disabled except for WooCommerce and Pinterest for WooCommerce and we can review what is going on with the connection issue from there.

    Do keep us posted on how this troubleshooting works out for you.

    Thread Starter elvuris

    (@elvuris)

    Hi @simplysaru,

    thanks for helping me.
    I think I found the cause of my problem. It was Disable Bloat for WordPress & WooCommerce plugin. On the WooCommerce tab I unchecked two options (Activity panels and Homescreen) under Disable WooCommerce Admin features and everything worked fine.
    I’m not sure if you should do something about it or this incompatibility issue is the responsibility of the developers of Disable Bloat plugin.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @elvuris,

    I think I found the cause of my problem. It was Disable Bloat for WordPress & WooCommerce plugin. On the WooCommerce tab I unchecked two options (Activity panels and Homescreen) under Disable WooCommerce Admin features and everything worked fine.

    Glad to know that you found the options that were causing the issue and thanks for sharing your findings to help others. This is much appreciated.
    This incompatibility issue is the responsibility of the developers of Disable Bloat plugin, and they need to fix this.

    I will now mark this issue resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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