Turn this off and all your spam is back again. Can you help modify files so…

  • This plugin works and can stop lots of spam but the disappointing thing is it just blocks stuff. It doesn’t fix the problem or offer advice on editing registration files/login files, etc. Turn off the plugin and your spam is back. They should make a smarter plugin that tries to offer solutions for getting rid of spam. They have a huge database of spammers so should be able to analyze lots of different types of attacks or show which files spammers are using to spam us with. Please show more detailed info so we can also try to fix stuff.

    Thanks for you reply but did you read what I wrote here or are you using AI to automate replies? I said this works but doesn’t offer any advice on actually stopping spam. That means you wanna keep the spam but just block it. We need a better service. Not just a blocker. Please use your data to check how people are spamming and offer solutions please.

    • This topic was modified 2 months, 3 weeks ago by a4jp.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support katereji

    (@katereji)

    Hello.

    Thank you for your review.

    I checked your Anti-Spam log and also tested registration web form. All looks good.

    Unfortunately, I didn’t found any requests to our support team to solve any issues with our product. Could you please contact us via ticket system: https://cleantalk.org/my/support/open? We will be happy to answer all your questions related to CleanTalk. You can also mark requests where our plugin made a wrong decision. Here is the guide: https://cleantalk.org/help/faq#feedback_spam.

    We will wait for your reply.

    Thread Starter a4jp

    (@a4jpcom)

    All the spam data has been disabled even though you show links to it and it only shows for a week. That week hasn’t ended yet.

    • This reply was modified 2 months, 3 weeks ago by a4jp.
    Plugin Support katereji

    (@katereji)

    You can now work with your Anti-Spam logs.
    Please, monitor your logs from today and mark further requests for analysis.

Viewing 3 replies - 1 through 3 (of 3 total)
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