Turn off the Paypal button on checkout but must not affect active subscriptions

  • Resolved websitelearnings

    (@websitelearnings)


    1 year, 10 months ago

    Hi, On behalf of my client, were actually planning to remove Paypal as a payment option on our checkout page but the problem is, there are active subscriptions in our list that uses Paypal as their payment option. if we turn this off does it will affect their subscriptions? and also can our customers still be able to renew their subscription using Paypal? or is there a way to only show this Paypal option for those users who have an active subscription and won’t be visible to other customers?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @websitelearnings

    In the past, the subscription payment used to be managed from the WooCommerce website, and you would not be able to turn off the plugin, without affecting the subscription renewals. In our new PayPal Payments plugin, the renewal payments are managed from PayPal itself, not the plugin.

    There should be no issue with the existing subscriptions and its renewals after deactivating our plugin.

    Let us know if you have any other questions and if we can mark this thread as resolved.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    Since we have not heard back from you, we will mark this thread as resolved. Do not hesitate to open a new thread if you still need our support on this or any other issue.

    Kind regards,
    Joost

    • This reply was modified 1 year, 10 months ago by Syde Joost.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Turn off the Paypal button on checkout but must not affect active subscriptions’ is closed to new replies.