TTFN really slow when plugin active

  • Resolved jjdaley101

    (@jjdaley101)


    3 years, 7 months ago

    Hiya

    TTFB is really slow when plugin is live. With plugin deactivated, GT METRIX shows TTFB is less than .2s and jumps to 1s+ when I switch it back on again. Love the plugin, so would be great if you could let me know if I need to adjust any settings or if issue is at your end. Thanks, James

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    Please, try to set the option “Set Cookies” to the “Use alternative mechanism for cookies” and choose alternative cookies handler type “Use AJAX handler” (WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —> Data processing section). This should solve the issue with TTFB.
    Let us know the result.

    Plugin Author Denis

    (@shagimuratov)

    Hi @jjdaley101,

    Also please turn option ‘Add a CleanTalk Pixel to improve IP-detection’ off,
    WordPress console -> Settings -> Anti-spam by CleanTalk -> Advanced settings.

    Does it help?

    PS
    Do you use any caching plugins?

    • This reply was modified 3 years, 7 months ago by Denis.
    Thread Starter jjdaley101

    (@jjdaley101)

    Hi @katereji – that worked perfectly thanks!

    @shagimuratov – for caching , I use SG Optimizer. I implemented your suggestion as well.

    Thanks for your help guys!

    James

    Plugin Author alexandergull

    (@alexandergull)

    Hi @jjdaley101

    Great! Contact us if something goes wrong.

    Plugin Support SergeM

    (@serge00)

    Hello, @jjdaley101.
    We have improved the CleanTalk plugin so it works with cache plugins better now.
    Please, update it if you didn’t do it already:
    https://cleantalk.org/help/update-wordpress
    All the best.

Viewing 5 replies - 1 through 5 (of 5 total)
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