Trying to test using playground credentials – klarna checkout not appearing

  • Resolved wurwaldesign

    (@wurwaldesign)


    4 years, 4 months ago

    I am trying to test the plugin on my EU playground environment.

    Have put my test credentials for UK in but no payment forms appear at checkout.

    in the log on my playground environment it shows error 400

    error_code: BAD_VALUE
    error_messages: Bad value: purchase_currency

    your FAQ states

    Your account at Klarna doesn’t seem to be configured for the currency used in your store. What currency did you select when you signed up with Klarna? If you need support, you should email your regions Klarna Merchant contact.

    At no point did it ask me at sign up what currency the sandbox should be. In seller -> my store the purchase country is set to GBP.

    WC version: 3.2.6
    WP version: 5.4.2

    • This topic was modified 4 years, 4 months ago by wurwaldesign.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Kristi at Klarna

    (@klarna)

    Hi @wurwaldesign ,
    The Klarna playground credentials have a default configuration, and while previously that has included GBP, the PK23294 credentials do not include GBP and thus are throwing the error. This is not an issue with the Woo Klarna plugin code, but rather a configuration issue. Please contact Klarna merchant support (https://docs.krokedil.com/article/304-klarna-contact-merchant-support) to get the playground configuration you need, try testing with a different currency & purchase_country temporarily (SE/SEK or DE/EUR), or apply for live credentials where your applicable currencies will be requested during signup.

    Thread Starter wurwaldesign

    (@wurwaldesign)

    Thanks Kristi,

    I emailed the merchant support at the same time as writing this, so I shall see what they say.

    Thomas

    Plugin Author Kristi at Klarna

    (@klarna)

    closing per above

Viewing 3 replies - 1 through 3 (of 3 total)
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