• Resolved asak92

    (@asak92)


    Hello team,
    I am getting this message displayed in the shop pages on my website https://www.beribelli.com

    “Notice: Trying to get property ‘ID’ of non-object in /home/customer/www/beribelli.com/public_html/wp-content/plugins/facebook-for-woocommerce/facebook-commerce-events-tracker.php on line 189”

    Please help me resolve this issue, its displayed to visitors in the front end too and makes them lose trust on the website.

    Best,
    Achyuth.

    Facebook for woocommerece plugin: Version 2.3.5
    Wordpress & Woocommerce in latest versions.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • AJ a11n

    (@amandasjackson)

    Hi @asak92

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    • This reply was modified 3 years, 7 months ago by AJ a11n.
    Thread Starter asak92

    (@asak92)

    Hey, here’s the status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.beribelli.com
    Site address (URL): https://www.beribelli.com
    WC Version: 5.1.0
    REST API Version: ? 5.1.0
    WC Blocks Version: ? 4.4.3
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.0.2
    Log Directory Writable: ?
    WP Version: 5.7.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ?
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.27
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1k-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.1.0
    WC Database Prefix: kmx_
    Total Database Size: 196.56MB
    Database Data Size: 188.97MB
    Database Index Size: 7.59MB
    kmx_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    kmx_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
    kmx_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    kmx_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_actionscheduler_actions: Data: 2.02MB + Index: 0.80MB + Engine InnoDB
    kmx_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_actionscheduler_logs: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
    kmx_cartflows_ca_cart_abandonment: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    kmx_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    kmx_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_feedmanager_channel: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_feedmanager_country: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_feedmanager_feed_status: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    kmx_feedmanager_field_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_feedmanager_product_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_feedmanager_product_feedmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_feedmanager_source: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    kmx_ff_scheduled_actions: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    kmx_fluentform_entry_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_fluentform_forms: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    kmx_fluentform_form_analytics: Data: 0.44MB + Index: 0.00MB + Engine InnoDB
    kmx_fluentform_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_fluentform_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_fluentform_submissions: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    kmx_fluentform_submission_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_options: Data: 6.03MB + Index: 0.14MB + Engine InnoDB
    kmx_paytm_order_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_postmeta: Data: 87.45MB + Index: 3.97MB + Engine InnoDB
    kmx_posts: Data: 89.33MB + Index: 0.56MB + Engine InnoDB
    kmx_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_rank_math_analytics_objects: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    kmx_rank_math_internal_links: Data: 0.13MB + Index: 0.05MB + Engine InnoDB
    kmx_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_termmeta: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
    kmx_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    kmx_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    kmx_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    kmx_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    kmx_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    kmx_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    kmx_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    kmx_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    kmx_woostify_product_index: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    kmx_woostify_sku_index: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_woostify_tax_index: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    kmx_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 619
    custom_css: 1
    customize_changeset: 28
    elementor_library: 29
    hf_builder: 2
    hollerbox: 3
    mega_menu: 7
    nav_menu_item: 29
    page: 33
    post: 3
    product: 53
    product_variation: 128
    revision: 3900
    shop_coupon: 17
    shop_order: 44
    shop_order_refund: 1
    wapf_product: 1
    wlwl_email: 14
    wof_lite_wheel: 1
    woo_builder: 15
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?Error messages should not be shown to visitors.
    
    ### Active Plugins (26) ###
    
    Code Snippets: by Code Snippets Pro – 2.14.1
    Elementor: by Elementor.com – 3.1.4
    Enhanced E-commerce for Woocommerce store: by Tatvic – 3.0.5
    Facebook for WooCommerce: by Facebook – 2.3.5
    File Manager Advanced: by modalweb – 3.9
    Fluent Forms: by Contact Form - WPManageNinja LLC – 3.6.70
    Judge.me Product Reviews for WooCommerce: by Judge.me – 1.3.9
    Mailchimp for WooCommerce: by Mailchimp – 2.5.1
    Optinly - WordPress Popup Plugin: by OptinlyHQ – 1.0.8
    Paytm WooCommerce Payment Gateway: by Paytm – 2.3
    Rank Math SEO: by Rank Math – 1.0.62
    SmartLook Visitor Recording: by Smartsupp – 2.1.1
    Tawk.to Live Chat: by Tawkto – 0.5.4
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.53
    
    Variation Swatcher for WooCommerce: by ThemeAlien – 1.0.10
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.11
    Direct Checkout Button for WooCommerce: by TechMix – 1.0
    WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.7
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.8.3
    WooCommerce Price Based on Country (Basic): by Oscar Gare – 2.0.18
    WooCommerce Wholesale Prices: by Rymera Web Co – 1.13.3
    WooCommerce: by Automattic – 5.1.0 (update to version 5.2.2 is available)
    Woostify Pro: by Woostify – 1.5.1
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.7.7
    WP Product Feed Manager: by Michel Jongbloed – 1.30.0
    Embed Plus for YouTube - Gallery, Channel, Playlist, Live Stream: by Embed Plus for YouTube Team – 13.4.2
    
    ### Inactive Plugins (1) ###
    
    WP Fastest Cache: by Emre Vona – 0.9.1.7
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: ?
    Currency: INR (?)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Cart: #2470 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Woostify
    Version: 1.8.5
    Author URL: https://woostify.com/about
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Geolocation debug info ###
    
    Default customer location: geolocation
    MaxMind GeoIP database: ?
    MaxMind GeoIP license: ?
    MM_COUNTRY_CODE: ?
    GEOIP_COUNTRY_CODE: ?
    HTTP_CF_IPCOUNTRY: IN
    HTTP_X_COUNTRY_CODE: ?
    HTTP_X_REAL_IP: 103.70.190.6
    HTTP_X_FORWARDED_FOR: 103.70.190.6
    REMOTE_ADDR: 103.70.190.6
    Real external IP: 103.70.190.6
    WCPBC_USE_REMOTE_ADDR: –
    Geolocation Test: ?
    
    ### PBC Settings ###
    
    Version: 2.0.18
    Base location: IN:TN
    Base currency: INR
    Price Based On: billing
    Shipping: ?
    Test mode: –
    Test country: –
    Load products price in background: –
    Prices entered with tax: ?
    Calculate tax based on: billing
    Display prices in the shop: incl
    
    ### Zone Pricing USA ###
    
    zone_id: usa
    name: USA
    countries: BH | CA | MX | OM | QA | SA | AE | US | UM
    currency: USD
    exchange_rate: 0.017
    auto_exchange_rate: no
    disable_tax_adjustment: no
    
    ### Zone Pricing Eurozone ###
    
    zone_id: uk
    name: Eurozone
    countries: AX | AD | AT | BE | CY | EE | FI | FR | GF | TF | DE | GR | GP | IE | IT | LV | LT | LU | MT | MQ | YT | MC | ME | NL | PT | RE | BL | MF | PM | SM | SK | SI | ES | VA
    currency: EUR
    exchange_rate: 0.018
    auto_exchange_rate: no
    disable_tax_adjustment: no
    
    ### Zone Pricing UK ###
    
    zone_id: uk-1
    name: UK
    countries: GB
    currency: GBP
    exchange_rate: 0.018
    auto_exchange_rate: no
    disable_tax_adjustment: no
    
    ### Action Scheduler ###
    
    Complete: 2,956
    Oldest: 2021-03-19 22:45:06 +0530
    Newest: 2021-04-19 22:15:55 +0530
    
    Failed: 1
    Oldest: –
    Newest: –
    
    Pending: 2
    Oldest: 2021-04-19 22:30:55 +0530
    Newest: 2021-04-23 18:16:51 +0530
    
    ### Status report information ###
    
    Generated at: 2021-04-19 22:22:21 +05:30
    
    AJ a11n

    (@amandasjackson)

    @asak92

    Thanks for the status report. Can you please try testing as recommended above and let me know how that goes?

Viewing 3 replies - 1 through 3 (of 3 total)
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