• Resolved chantellekorff

    (@chantellekorff)


    Hi WordPress Forum, I’m getting this error on my website – PHP Warning: Trying to access array offset on false in /home/customer/www/capebali.co.uk/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php on line 1639. What do I need to do?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    I understand you are experiencing an issue with a PHP warning in your WooCommerce installation. It seems that the issue is related to accessing an array offset on a boolean value in the?wc-template-functions.php?file on line 1639. This could be caused by various reasons, including a missing thumbnail, custom CSS, or a collation-related issue.

    For us to investigate this further, can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this resolves the issue?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the?fatal error logs?(if any) under?WooCommerce > Status > Logs.

    Let us know how it goes!

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hello! We haven’t received a response from you, so I’ll go ahead and close this for now. Feel free to reach out whenever you’re ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.