“Trying to access array offset” error

Hi @eimpacteric ,

Thank you for notifying us about it.

We’re having a look at it and hopefully, it will be resolved on our next update.

Just a small request, can you give us the screenshots of all the places (front end + back end) you’re seeing the error message?

Then it will be easier for us to identify the places and test them after it’s been fixed.

If sharing screenshots may affect your privacy, you can blur them out.

We just need to know the places where the error messages are appearing.

Regards,

https://www.dropbox.com/s/ht8er5dxtlesusz/Xnip2021-05-04_08-21-11.jpg?dl=0

In the back end: right under the admin bar (although the errors are the first thing to show on page load)

https://www.dropbox.com/s/azguqbm0dx4ennh/Xnip2021-05-04_08-21-52.jpg?dl=0

On the front end: right under the header

(I think the errors only show on pages where the 360 viewer is used)

Hi @eimpacteric ,

Thank you for all the detailed information.

Hopefully, we’ll be able to fix it on the next update of the plugin.

We’ll let you know once the fix is released.

Regards,

Hi @eimpacteric ,

We have released an update of the plugin.

This update should solve the issue.

Can you please update the plugin, reload the pages, and see if it’s been fixed now?

Regards,

Hi @eimpacteric ,

We haven’t heard anything from you in a while.

Let us know if it has been fixed.

Regards,

Yes, it looks like the error is gone! Thanks!

• This reply was modified 3 years, 6 months ago by eimpacteric.

That’s great!

Feel free to open another thread if you face any more issues with the plugin.

Have a great day!

Regards,